Returns & Shipping

Returns & Shipping

ABOUT RETURNS

We do understand that life happens and that often a purchase will need to be returned. Customers may return any product, for any reason, in line with the requirements & policies below.

For any errors on Around The Home & Farm’s part, after notification from the customer, Around The Home & Farm will dispatch a Fed-Ex Ground label for the return of the product. Upon receipt and inspection at Around The Home & Farm, a replacement will be sent to the customer via Fed-Ex Ground with tracking information sent to the customer.

REQUIREMENTS

- Merchandise must be in new condition with original packaging

- Merchandise must be return shipped in a protective box

- Full refund including shipping if the return resulted from our error, otherwise we will deduct the shipping costs from the refund. 

- The customer will receive a refund within 10 business days of our receiving your return. Refund issued in the same form of payment used for purchase.

- No return will be granted for product that is modified in any way

- No returns for refund after 30 days from delivery date of the product. 

- There will be a 15% restocking fee on all returns

SHIPPING

We utilize Fed Ex & USPS as our primary carriers. Shipping charges are calculated based on weight and your distance from Around The Home & Farm. We can ship USPS to Alaska and Hawaii. Contact us prior to your order so we can calculate shipping costs.